How comment automation works
When users comment on your public Facebook or Instagram posts, Flow can automatically post a public reply and dispatch a private direct message.
Configuring automation
- In Social → Automation, select a published post.
- Define trigger keywords (e.g.,
price,info,link, or*for all comments). - Set a Public Reply: e.g., "Thanks! Check your DMs for the link." Flow can cycle through multiple randomized reply variants.
- Set a Private Message: Sends an Instagram DM or WhatsApp link with the requested details to start a 1-on-1 private conversation.
