Flow AI
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Conversational Marketing Platform

One workspace.
Built to market & sell.

Turn ad clicks, website visitors, and social followers into paying customers across WhatsApp, Instagram, Facebook, and Web.

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Official Meta Cloud API • 7-day free trial • No card required

Official
WhatsApp Cloud API Broadcasts, Chatbots & Catalogs
Unified
Instagram & Messenger DM Automation & Comment Replies
Smart
24/7 AI Sales Agent Autonomous Qualification & Support
Growth
Click-to-Chat Ads Meta Ad Tracking & Instant Follow-up

Platform tools

The tools behind the workspace.

Every part of Flow that powers acquisition, automation, and revenue — laid out feature by feature.

Channels & Traffic

Turn traffic into high-converting 1-on-1 conversations across WhatsApp, Instagram, Facebook, and Web.

  • WhatsApp API Official Cloud API numbers for inbox, bots, templates, and high-volume broadcasts.
  • WhatsApp Personal Connect a personal number with a QR code for inbox, bots, and AI.
  • Facebook Reply to Messenger chats and Facebook page inquiries from the unified inbox.
  • Instagram Reply to Instagram direct messages, Story mentions, and Reels comments.
  • Website Chat Widget Embed an interactive chat widget that funnels site visitors directly into WhatsApp or Messenger.
  • QR Codes & Deep Links Generate instant WhatsApp click-to-chat links and scannable QR codes for packaging, print ads, and offline flyers.

Inbox & AI Automation

One unified multi-agent workspace powered by drag-and-drop bot builders and trained AI agents.

  • Chat inbox One unified inbox for WhatsApp, Facebook, and Instagram, with assignment, filters, and internal notes.
  • Chatbot and bot builder Visual drag-and-drop builder: create keyword, button, menu, and interactive form flows without writing code.
  • AI agent Train custom AI with your product knowledge or website links to answer inquiries and qualify leads 24/7.
  • Smart Lead Routing Route incoming conversations to specific agents or teams based on language, department, or deal stage.
  • Quick Replies & Shortcuts Empower support agents with canned responses, media attachments, and automated tagging in one keystroke.

Marketing & Campaigns

High-converting WhatsApp broadcasts, automated drip campaigns, and native interactive commerce.

  • Broadcasts Send personalized WhatsApp marketing campaigns with up to 98% open rates (industry average for WhatsApp messaging) to segmented contact lists.
  • Follow-up & Drips Run automated multi-step follow-up sequences after lead opt-in, abandoned carts, or bot completions.
  • Audience Segmentation Filter contacts by custom attributes, engagement tags, and purchase history for laser-targeted campaigns.
  • Catalog and orders Showcase a native WhatsApp product catalog, recommend items in chat, and take direct orders.
  • WhatsApp Flows Native WhatsApp interactive forms for instant lead generation, surveys, and appointment bookings.
  • Email broadcast Send coordinated email blasts alongside WhatsApp broadcasts for seamless omnichannel reach.

Lead Gen & Social

Acquire paying customers directly from Meta advertising and automated social engagement.

  • Meta Ads Launch Click-to-WhatsApp and Click-to-Messenger ads that start instant conversational sales funnels.
  • Comment-to-DM Automation Automatically reply to Instagram & Facebook post comments while sending a private DM with coupon links.
  • Social Hub Plan, schedule, publish, and automate posts across your social media channels from one place.
  • Ad Conversion Tracking Track lead attribution, ROAS, and conversion milestones from initial ad click to final WhatsApp deal closure.

Collect & Commerce

Capture qualified lead data, book calendar appointments, and collect payments in chat.

  • Data collector Collect verified names, emails, phone numbers, and custom fields with conversational forms.
  • Appointments Offer real-time booking slots for consultations, demos, or visits with automated WhatsApp reminders.
  • Payment Links Send secure Stripe, PayPal, or payment gateway links in chat to close deals right where conversations happen.

Analytics & Insights

Real-time marketing dashboards for campaign ROI, bot completion, and agent response speeds.

  • Campaign Analytics Monitor sent, delivered, read, and replied rates for every WhatsApp broadcast in real time.
  • Bot Funnel Reports Visualize drop-offs across chatbot steps to identify bottlenecks and optimize conversion flow.
  • Agent Response Metrics Track first-response time, conversation handling duration, and customer resolution scores per agent.

Integrations & API

Connect your CRM, e-commerce storefront, and software tools with no-code or developer APIs.

  • HTTP API Call external systems, databases, or CRMs during any bot step to fetch or update customer records.
  • Webhooks Stream real-time chat events, new leads, and transaction statuses into your webhook endpoints.
  • Developer API Programmatically trigger transactional messages, OTPs, and alerts from your own software.
  • Connect Any App Connect any app with our HTTP API and webhooks: send and receive data between Flow and any platform.

Reseller & Agency

Your brand, your domain, and an isolated multi-tenant workspace for every client you manage.

  • White label Your name, logo, custom theme colors, and favicon replace the platform brand for all client users.
  • Custom domain Clients and team members sign in on your own agency domain with full SSL.
  • Client workspaces Each client gets their own isolated inbox, bots, contact limits, broadcasts, and team permissions.

Proven Performance

Why brands switch to conversational marketing.

Compared to email newsletters and static landing pages, chat-first funnels win on attention and conversion.

Up to 98%
Average Open Rate

Industry average for WhatsApp messaging, compared to 18-22% on standard marketing emails.

45–60%
Click-Through Rate

Industry average for WhatsApp messaging on interactive buttons & CTA links.

Up to 5x
Lead Conversion Boost

Industry average for WhatsApp messaging, compared to standard website contact forms.

< 3 sec
First Response Time

24/7 automated instant engagement with AI bots.

Growth Engine

Turn every conversation into revenue.

Three systems working together to capture high-intent leads, qualify them automatically, and drive repeat purchases.

Acquire

Capture up to 5x More Leads with Click-to-Chat

Stop sending expensive paid ad traffic to passive landing pages where 95% bounce. Send shoppers directly into WhatsApp and Instagram with pre-filled conversational intent.

  • Seamless Meta Click-to-WhatsApp and Messenger Ads
  • Instagram comment & Reel auto-responder to DM
  • Interactive web chat widget with WhatsApp phone capture
  • Zero friction: no app downloads or email confirmations
Automate

24/7 AI Qualification & Visual Flow Bots

Never let an inquiry turn cold. Deploy visual drag-and-drop bot funnels and AI sales agents that greet visitors in under 3 seconds, answer questions, and book demos around the clock.

  • Trained on your website URLs, PDFs, and catalog knowledge
  • Conversational data collection & lead scoring
  • Smart routing & seamless live-agent handover
  • Native WhatsApp interactive buttons and menu pickers
Retain & Monetize

Up to 98% Open Rates on Segmented Broadcasts

Transform contact lists into repeat revenue. WhatsApp marketing delivers up to 98% open rates and 45-60% click-through rates (industry averages for WhatsApp messaging), vastly outperforming traditional email newsletters.

  • Personalized bulk broadcasts with rich media & CTA buttons
  • Automated post-purchase & cart recovery drip sequences
  • Audience segmentation based on tags and customer behavior
  • Official Meta Cloud API compliance & opt-in management

Frequently Asked

Everything marketers want to know.

Clear answers to compliance, Meta Cloud API rules, deliverability, and team collaboration.

How does WhatsApp marketing prevent number bans or spam issues?

Flow connects through the Official WhatsApp Cloud API by Meta. Marketing broadcasts require Meta-approved message templates and can only be sent to contacts who have opted in. Meta also gives users easy opt-out options, which helps protect your quality rating. Following Meta's policies keeps your number in good standing. (QR-linked personal numbers are not part of the official API and can be restricted by WhatsApp.)

How do Click-to-WhatsApp ads convert better than web landing pages?

When a user clicks a traditional ad, they wait for a webpage to load and must manually fill out 4-6 form fields. With Click-to-WhatsApp ads, clicking opens WhatsApp immediately with a pre-filled greeting. Once sent, you instantly have their verified phone name and number, and the bot qualifies them conversationally with zero drop-off.

Can human sales agents take over when the AI or chatbot finishes qualifying?

Yes! The unified inbox allows human agents to take over any conversation with one click. Bots can also automatically transfer chats based on triggers (e.g. asking for a quote, requesting a human, or hitting a high-intent answer). Agents receive real-time notifications and can view previous bot conversation history.

Do I need technical or coding skills to build bots and marketing broadcasts?

Not at all. Flow features a visual drag-and-drop flow builder where you connect cards with lines, add buttons, and configure keywords. For marketing broadcasts, our broadcast composer lets you select your audience, pick a template, preview on mobile, and schedule or send immediately.

Can I connect Flow with my existing CRM, Shopify, or website?

Yes. You can sync new leads to Google Sheets natively, and to HubSpot, Salesforce or any other CRM using our HTTP API and webhooks. You can also trigger WhatsApp messages automatically when an order or cart event occurs in Shopify or WooCommerce.

Get Started Today

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Join growing businesses using Flow to capture leads and scale revenue with WhatsApp marketing and conversational AI.

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