Service slots, hours & capacity

Setting up appointments

1. Go to Automation → Appointments and click New Campaign.
2. Set your Operating Schedule: Define active days (e.g., Monday to Friday) and business hours.
3. Configure Slot Duration: Set appointment length (e.g., 30 minutes, 60 minutes).
4. Add Buffer Times: Include buffer periods (e.g., 10 minutes) between sessions to prevent overlap.
5. Set Capacity: Define how many simultaneous bookings can occur per slot.

Staff assignment

Assign specific staff members or service providers to booking campaigns so appointment confirmations clearly indicate who the customer will meet.