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Flow

Docs / Overview / What is Flow?

What is Flow?

Platform overview, key features, and how to navigate the dashboard.

Inbox, bots, and campaigns

Flow is a WhatsApp Business API workspace for teams. Connect a Cloud API number, automate replies, and collaborate from one inbox.

Who it is for

Support, sales, and marketing teams that need official WhatsApp messaging without building on Meta from scratch.

What is included

  • Shared inbox with assignment and internal notes
  • Visual bot builder and WhatsApp Flows
  • Broadcasts, sequences, and template sync
  • Catalog, appointments, and HTTP / webhook integrations on higher plans

Next step

Create an account, then follow Connect WhatsApp in Setup.