Flow AI

Click-to-WhatsApp ads & CAPI

Track Meta ad referrals and report conversions.

Click-to-WhatsApp (CTWA) ads

When you run Facebook or Instagram ads with a "Send WhatsApp Message" call to action, Flow automatically parses the incoming Meta referral object.

Captured attribution data

When a lead arrives from an ad, Flow tags the contact with:

  • Ad Campaign ID & Name
  • Ad Set ID
  • Ad Creative ID

Meta Conversions API (CAPI)

When an ad lead completes a purchase or books an appointment in Flow, the platform sends a conversion event back to Meta CAPI, enabling Meta’s algorithm to optimize ad delivery for higher ROAS.